Privacy Policy

1. Information We Collect

A. Information You Provide Voluntarily

We may collect the following personal information when you:

• Inquire about a property
• Schedule a viewing or consultation
• Sign up for newsletters or updates
• Contact us via forms, phone, or email

This may include:

• Full Name
• Email Address
• Phone Number
• Nationality
• Property Preferences
• Budget Range
• Occupation or Business Profile (for high-value transactions)
• Passport/Emirates ID (if shared for formal documentation)

B. Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and geolocation
• Device and browser type
• Pages visited, session time, and referral source
• Cookies and usage analytics (via tools like Google Analytics or Meta Pixel)

2. How We Use Your Information

We use your data to:

• Respond to inquiries and schedule property tours
• Provide personalized property recommendations
• Share updates, offers, or investment opportunities (only with consent)
• Process documentation and prepare sales/rental agreements
• Enhance website experience and functionality
• Comply with Dubai Land Department or legal regulations

3. Legal Basis for Processing

We process your data under the following bases:

• Legitimate interest: To serve your property inquiry or interest
• Consent: For email marketing or optional updates
• Legal obligation: For regulatory compliance, including KYC/AML if applicable
• Contractual necessity: To prepare and execute property-related agreements

4. Data Sharing & Third Parties

We may share your data with:

• Trusted real estate partners and brokers (only with your permission)
• Legal advisors or notaries for property documentation
• Developers or property management companies (as required)
• Government entities (e.g. Dubai Land Department, RERA)
• Technology service providers for CRM, website hosting, analytics

We do not sell or rent your personal information.

5. International Data Transfers

If you are located outside the UAE, your information may be transferred to and processed in Dubai, where our servers and team are based. By using our services, you consent to this transfer.

6. Data Retention

We retain your data only as long as necessary to:

• Fulfill your property inquiry or transaction
• Comply with regulatory requirements
• Provide you with relevant updates (if subscribed)
• Resolve disputes or legal issues

You can request deletion of your data at any time unless we are legally required to retain it.

7. Your Rights

You have the right to:

• Access and review your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Withdraw consent for marketing communications
• Object to or restrict processing in certain cases

To exercise these rights, email us at info@theboroscollection.com.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Improve website speed and performance
• Analyze traffic and usage patterns
• Personalize your experience

You can control cookies through your browser settings. See our Cookie Policy for more detail.

9. Security

We implement appropriate technical and organizational measures to protect your data, including:

• SSL encryption
• Secure CRM systems
• Access control protocols

However, no online system is 100% secure. You share data with us at your own discretion and risk.

10. Children’s Privacy

Our services are intended for adults aged 18 and above. We do not knowingly collect data from minors.

11. Changes to This Policy

We may update this policy to reflect changes in law or business practices. Updates will be posted on this page with a revised date. Continued use of our website constitutes acceptance.

12. Contact Us

The Boros Collection
Dubai, United Arab Emirates
Email: info@theboroscollection.com
Website: www.theboroscollection.com

13. Our Trademark Licence

The Luxury Collection Real Estate Brokers LLC